HCI, CSCW and participatory design
Here are some key texts relating to the practice and research of human-computer interaction - including approaches to usability, computer-supported collaborative work, interaction design and participatory design.
Greenbaum, J., Kyng, M. (eds.) 1991. Design at work: Cooperative design of computer systems. Hillsdale, NJ: Lawrence Erlbaum.
Kyng, Morten and Mathiassen, Lars 1997. Computers and Design in Context. Cambridge Massachusetts: The MIT Press.
Laurel, Brenda (ed.) 1990. The Art of Human-computer Interface Design. Reading, Massachusetts: Addison Wesley Publishing Company.
Laurel, Brenda 1993. Computers as Theatre. Wokingham, UK: Addison-Wesley.
Mullet, K., Sano, D. 1995. Designing visual interfaces: Communication oriented techniques. Englewood Cliffs, NJ: Prentice Hall.
Nardi, Bonnie A. (ed.) 1995. Context and Consciousness: Activity Theory and Human-Computer Interaction. Cambridge Massachusetts: The MIT Press.
Nardi, Bonnie A and O'day, Vicki L. 1999. Information Ecologies: Using Technology with Heart. Cambridge Massachusetts: The MIT Press.
Nielsen, Jakob 1993. Usability Engineering. Cambridge Massachusetts: Academic Press.
Norman, Donald 1993. Things that make us smart. Defending Human Attributes in the Age of the Machine. Reading, Massachusetts: Addison Wesley Publishing Company.
Norman, Donald 1998. The Invisible Computer. The MIT press, Cambridge, Massachusetts 1998.
Shneiderman, B. (1992) Designing the user interface. Second edition. Reading, MA: Addison-Wesley.
Suchman, Lucy (1987), Plans and Situated Actions. Cambridge University Press 1987.
Schuler, D. & Namioka, A. (eds.) 1993. Participatory Design, Principles and Practices. Hillsdale, NJ: Lawrence Erlbaum Associates.
Thomas, Peter (ed.) 1995. The social and interactional dimensions of human-computer interfaces. Cambridge: Cambridge University Press.
Interaction design centre / Liam Bannon's articles
Ehn, Pelle 'Scandinavian Design: On Participation and Skill'
HCI Index http://degraaff.org/hci/
Ben Shneiderman home page
Participatory design resources